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KMID : 0381020090420010078
Korean Journal of Nutrition
2009 Volume.42 No. 1 p.78 ~ p.96
A Case Study on Application of the Menu Engineering Technique in Government Offices Contract Foodservice
Roh Sung-Yoon

Abstract
The purpose of this study was to analyze and evaluate the menu served in government offices foodservice by using Kasavana & Smith¡¯s Menu-Engineering. Sales and food costs were collected from the daily sales reports for a year from Jan 2 to Dec 31 in 2007. Calculation for menu analysis and customer¡¯s data were done by computer using the MS 2003 Excel spreadsheet program and SPSS 12.0 package program. Menu mix% (MM%) and unit contribution margin were used as variables by Kasavana & Smith. Four possible classifications by Menu-Engineering technique were turned out as ¡¯STAR¡¯, ¡¯PLOWHORSE¡¯, ¡¯PUZZLE¡¯, ¡¯DOG¡¯. The main menus served during a year were 128 dishes and about 141 peoples visited this restaurant daily. The mean age of the men was , women were and showed that was statistically higher than that of women (p < .0001). The rates of STAR menus were ¡¯Western style (75.0%)¡¯, ¡¯guk/tang-ryu (48.1%)¡¯, ¡¯jjigae/ jeongol-ryu (23.1%)¡¯, ¡¯bap-ryu (17.2%)¡¯ in sequence. There were no STAR menus in gui/jorim/jjim-ryu. PLOWHORSE menus were ¡¯gui-ryu (75.0%)¡¯, ¡¯guk/tang-ryu (29.6%)¡¯, ¡¯bap-ryu (27.6%)¡¯ in sequence. There were no PUZZLE or DOG menus in ¡¯jjigae/jeongol-ryu¡¯. PUZZLE menus were ¡¯jorim/jjim-ryu and Myeonryu (each 33.3%)¡¯, ¡¯bap-ryu (31.0%)¡¯ in sequence. PUZZLE menus were a lots of ¡¯Chinese food (75.0%)¡¯ and ¡¯myeonryu (55.6%)¡¯. This study provides the basic data based on regularly menu analysis method applied the scientific menu analysis techniques in government offices food services, I¡¯d like to suggest that the menu management must be done based on the necessity and result of menu analysis according to the seasonal and middle, long-term plans.
KEYWORD
menu engineering, menu mix%, contribution margin, food cost
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